Terms & Conditions
Covid-19
How HSG Design LLC. is adapting to Covid-19
HSG Design Clothing works with a fulfillment partner to print and ship most orders. We’re in regular communication with them for the latest updates of what’s going on.
Our fulfillment partner is still operating and we’re continuing to accept orders. Fulfillment and shipping will take longer but your order will reach you.
Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.
Afterpay
Choose Afterpay at checkout. With no credit checks and an instant approval decision, it's quick and simple. Complete your purchase. Once you've created an account, every Afterpay checkout becomes a breeze.
Pay in 4, interest free*
We'll remind you ahead of every due date so you can stay on top of your payments with ease.
TERMS OF USE
By using our site, you agree to the terms of use and agree to follow and be bound by these terms. We do not warrant that the information on our website is accurate, complete or current. This includes pricing and availability information.
Please allow 2-7 business days for order processing, fulfillment, and payment verification.
COPYRIGHT & TRADEMARKS
Materials, images, illustrations, designs, icons, etc. are all copy written and trademarked under legal authority of HSG Design LLC.
CORRECTION OF ERRORS & INACCURACIES:
Information on this site may contain typographical errors or inaccuracies, some information may not be complete or current. HSG Design LLC. reserves the right to correct errors, inaccuracies, and to change or update information any time with out notice (Including after you’ve submitted your order.)
COLORS
HSG Design LLC. puts forth efforts to accurately display the colors on it’s products. HSG Design LLC. does not guarantee that your monitors display of any colors will be accurate.
SHIPPING POLICY
Here are our estimated shipping delivery times
*Not all items are stocked in each warehouse. In order to complete your order, material may ship from multiple locations and may effect time of transit. We will contact you with any changes.*
USA: 5-8 business days Canada: 6-12 business days
World: 10-20 business days
International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at info@hsgdesign.com making sure you quote your order number. We'll see what can be done.
RETURN POLICY
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
Wrong size:
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at info@hsgdesign.com and we'll let you know what your next steps are.
PRODUCT AVAILABILITY
Although merchandise may be indicated on site, we can not guarantee product availability or immediate delivery. HSG Design LLC. reserves the right without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
CUSTOMER PRIVACY
HSG Design LLC. respects our customers account information as private and confidential information and will never share with any third parties or individuals.